Important COVID-19 updates for our customers

North West Company Response to Covid-19

logo - North West CompanyESG Summary Table

Environmental Metrics

Environmental Metric Action Step Document Page
ESG Report 2020 Annual Report Sustainability Report 2020  
Policy Sustainable Packaging Reusable Water Containers Sustainability Report 2020 25
Resource Reduction Targets GHG emission targets Sustainability Report 2020 24
Targets Energy Efficiency GHG emission targets Sustainability Report 2020 24
Green Buildings National Building Code Energy Efficiency Standards Sustainability Report 2020 24
Policy Emissions GHG emission targets Sustainability Report 2020 24
Targets Emissions GHG emission targets Sustainability Report 2020 24
Emission Reduction Target Year GHG emission targets Sustainability Report 2020 24
Estimated CO2 Equivalents Emission Total GHG Total Sustainability Report 2020 24
CO2 estimation method GHG Method Sustainability Report 2020 24
Climate Change Commercial Risks Opportunities Climate Change disclosure Annual Report 2020 30-31
Green Buildings Adopted Energy Efficiency Standards Sustainability Report 2020 24
Resource Reduction Policy Adopted Energy Efficiency Standards Sustainability Report 2020 24
Policy Energy Efficiency Energy conservation programs Sustainability Report 2020 24
Environmental Investments Initiatives Energy conservation programs Sustainability Report 2020 24
Renewable Energy Use Renewable energy programs Sustainability Report 2020 24
Environmental Partnerships Renewable energy programs Sustainability Report 2020 24
Environment Management Team Environment Management Committee Sustainability Report 2020 24
Environment Management Training Environmental training Sustainability Report 2020 24
Environmental Materials Sourcing Renewable energy programs Sustainability Report 2020 25
Environmental Expenditures Investments Renewable energy programs Sustainability Report 2020 24
Renewable Energy Use Expansion opportunities Sustainability Report 2020 24
Environmental Innovation Score Environmentally friendly options Sustainability Report 2020 25
Environmental Innovation Score Waste reduction Sustainability Report 2020 25
Waste Reduction Initiative Waste reduction Sustainability Report 2020 25
Environmental Policy Environmental policies Sustainability Report 2020 24
Climate Change Policy Climate Change risk response Annual Report 2020 30-31
Climate Change Disclosure Climate Change disclosure Annual Report 2020 30-31
Energy Conservation Programs Energy conservation programs Sustainability Report 2020 24
Energy Conservation at Business Level Energy conservation Sustainability Report 2020 24
Energy Conservation Savings Total savings Sustainability Report 2020 24
Environmental Management System Environmental Management System Sustainability Report 2020 24
Climate Change Strategy Disclosure Climate Change strategy Annual Report 2020 30-31
Climate Change Opportunities Climate Change opportunities Annual Report 2020 30-31
Impact of Climate Related Risks Impact of Climate Risks Annual Report 2020 30-31
GHG Target Emissions GHG emmissions Sustainability Report 2020 23
GHG Emmissions Group Level Target GHG emmissions Sustainability Report 2020 24
Investments in Low Carbon Low carbon opportunities Sustainability Report 2020 24
Quantative Metrics - Energy Use Quantative metrics energy consumption Sustainability Report 2020 23
Total Investment in Energy Conservation Programs Total investment energy conservation Sustainability Report 2020 24
Electical Power Use Electical power use Sustainability Report 2020 24
% of Electrical Power from Renewable Electrical power from renewable Sustainability Report 2020 24
Energy Conservation Approach to reduce non-renewable reliance Sustainability Report 2020 24
Risk Management - Climate Change Risk Management procedures Annual Report 2020 30-31
Management's Role Climate Risks Management's Role Annual Report 2020 28
Climate Related Risk Management Integration of Climate Change risk Annual Report 2020 30-31
Board's Oversight Climate Risks Board oversight Annual Report 2020 28
Water Recycling Program Type of Water Recycling Program Sustainability Report 2020 25
Water Recycled Info Information on Water Recycling Program Sustainability Report 2020 25
Waste Management Initiatives Waste management initiatives Sustainability Report 2020 25
Business Waste Management Program Waste Management disclosure Sustainability Report 2020 25
Packaging Waste Management Program Packaging Waste Management disclosure Sustainability Report 2020 25
Climate Change Targets Climate Change disclosure address climate change target Sustainability Report 2020 24
Impact of Climate Related Risks Climate related risk scenarios Annual Report 2020 30-31
Quantative Metrics - GHG Emissions Disclosure of Quantative Metrics GHG Emissions Sustainability Report 2020 24
Environmental Risks Disclosure of environmental risks Annual Report 2020 31
Energy Consumption Disclosure of non-renewable targets Sustainability Report 2020 24
Energy Consumption Timeline for installation Sustainability Report 2020 24
Business Waste Recycling Waste Recycling Program Sustainability Report 2020 24

Social Metrics

Social Metric Action Step Document Page
Policy Skills Training DMIT/MIT Program Sustainability Report 2020 19
Policy Career Development DMIT/MIT Program Sustainability Report 2020 19
Policy Human Rights Respectful Workplace Policy Management Information Circular 2020 43
Policy Fair Competition Employee Code of Business Conduct Management Information Circular 2020 43
Policy Bribery and Corruption Vendor Manual/Employee Code of Conduct Vendor Manual 65
Policy Business Ethics Vendor Manual/Employee Code of Conduct Vendor Manual 65
Whistleblower Protection Vendor Manual/Employee Code of Conduct Vendor Manual 65
Employee Engagement Voluntary Work Employee Volunteer Program/Flexible Hours Sustainability Report 2020 19
Policy Customer Health & Safety Product recall policy Annual Report 2020 32
Policy Data Privacy Privacy Policy NWC Privacy Policy  
Product Recall/Product Responsibility Monitoring Product recall policy Annual Report 2020 32
Retailing Responsibility Pure Retail Sustainability Report 2020 13
Healthy Food or Products Health Happy program Sustainability Report 2020 12
Healthy Food or Products Nutrition North Canada Sustainability Report 2020 12
Ethical Trading Initiative ETI Indigenous Services Procurement Policy Sustainability Report 2020 13
Retailing Responsibility Indigenous procurement Sustainability Report 2020 13
Retailing Responsibility Indigenous Cultural Awareness program Sustainability Report 2020 18
Total Donations To Revenues Donations and Sponsorship Sustainability Report 2020 7
Retailing Responsibility Healthy Horizons Foundation Sustainability Report 2020 5
Retailing Responsibility Community Consultations Sustainability Report 2020 6
Retailing Responsibility Indigenous Accord Sustainability Report 2020 7
Retailing Responsibility Indigenous Language program Sustainability Report 2020 5
Human Rights Policy Commitment to Reconciliation with Indigenous Peoples Sustainability Report 2020 7
Retailing Responsibility Food Donations Sustainability Report 2020 6
Retailing Responsibility Food Security Sustainability Report 2020 6
Targets Diversity and Opportunity Flexible Hours Sustainability Report 2020 19
Crisis Management Systems Employee Assistance Program Sustainability Report 2020 19
Employees Health & Safety Team Workforce Health & Safety Team Sustainability Report 2020 19
Health & Safety Policy Workforce Health & Safety Team Sustainability Report 2020 19
Policy Employee Health & Safety Occupational injury and illness prevention program for all team members. Sustainability Report 2020 19
Health & Safety Training First Aid, Fire Emergency Planning, Violence Prevention training, Safe Work Procedures and policies Sustainability Report 2020 19
Policy Career Development Central Store Management training program Sustainability Report 2020 19
Training and Development Policy Central Store Management training program Sustainability Report 2020 19
Management Training Corporate Indigenous Cultural Awareness program Sustainability Report 2020 18
Internal Promotion Largest private employer of Indigenous peoples in Canada Sustainability Report 2020 18

Governance Metrics

Governance Metric Document Page
Management    
Board Functions Mandate Management Information Circular 2020 A-1
Governance and Nominating Committee Management Information Circular 2020 36
Audit Board Committee Management Information Circular 2020 37
Human Resources, Compensation and Pension Committee Management Information Circular 2020 B-1
Board Structure Policy Management Information Circular 2020 35
Board Size Management Information Circular 2020 34
Board Independence Management Information Circular 2020 43
Board Diversity Management Information Circular 2020 42
Management Diversity Management Information Circular 2020 42
Board Experience Management Information Circular 2020 41
Executive Compensation Performance Management Information Circular 2020 51
Executive Retention Management Information Circular 2020 84
Compensation Improvement Tools Management Information Circular 2020 54
Internal Audit Department Reporting Annual Information Form 2020 42
Succession Plan Management Information Circular 2020 B-4
External Consultants Management Information Circular 2020 54
Audit Committee Mgt Independence Annual Information Form 2020 37
Audit Committee Expertise Annual Information Form 2020 37
Compensation Committee Mgt Independence Management Information Circular 2020 20-29
Nomination Committee Mgt Independence Management Information Circular 2020 20-29
Board Attendance Management Information Circular 2020 20-29
Board Background and Skills Management Information Circular 2020 20-29
CEO-Chair Separation Management Information Circular 2020 20
CEO Board Member Management Information Circular 2020 25
Board Individual Re-election Management Information Circular 2020 20-29
Executive Compensation Management Information Circular 2020 51
Executive Individual Compensation Management Information Circular 2020 57
CEO Compensation Link to TSR Management Information Circular 2020 61
Executive Compensation LT Objectives Management Information Circular 2020 60
Shareholders Approval Stock Compensation Plan Management Information Circular 2020 17
Environmental Risks Annual Information Form 2020 22
Manage Climate Related Risks Annual Report 2020 30
Integration of Climate Related Risks Annual Report 2020 30
Whistleblower Hotline Vendor Manual 65
Shareholders    
Shareholder Rights Policy Annual Information Form 2020 28
Policy Equal Voting Right Annual Information Form 2020 28
Policy Shareholder Engagement Annual Information Form 2020 28
Equal Voting Rights Annual Information Form 2020 28
Director Election Majority Requirement Management Information Circular 2020 40
Shareholders Vote on Executive Pay Management Information Circular 2020 17
Golden Parachute Management Information Circular 2020 82
Confidential Voting Policy Management Information Circular 2020 11
Limitation of Director Liability Management Information Circular 2019 F-12
Advance Notice of Shareholder Proposals Management Information Circular 2020  
Written Consent Requirements Management Information Circular 2019 D-29
Code of Ethical Conduct Management Information Circular 2020 43
Board Accountability Climate Related Risk Annual Information Form 2020 26
Integrated Strategy in MD&A Annual Report 2020 34
CSR Sustainability Report Global Activities Sustainability Report 2020  
CSR Strategy    
CSR Sustainability Committee Sustainability Report 2020 26
CSR Reporting Function Sustainability Report 2020 26
Frequency of Governance and Nominating Committee meetings Management Information Circular 2020 20-29
G&N Committee Meeting Attendance Management Information Circular 2020 20-29
CSR Sustainability Reporting Sustainability Report 2020  
Human Rights Grievance Process Vendor Manual 65
Employee Satisfaction Sustainability Roadmap 8
Gender Diversity Management Information Circular 2020 42
Gender Diversity Board Level Management Information Circular 2020 42
Gender Diversity Senior Management Management Information Circular 2020 42
Diversity - Workforce Equality Management Information Circular 2020 42
Diversity - Board Management Information Circular 2020 42
Workforce Equality Management Information Circular 2020 32
Board Equality Management Information Circular 2020 42
Workforce Equality - Senior Management Management Information Circular 2020 42
Racial Representation Sustainability Report 2020 18
CSR Reporting Function Sustainability Report 2020 27
Whistleblower Hotline Vendor Manual 65
Code of Vendor Conduct Vendor Manual 65
Customer Retention (Sales Data) Annual Report 2020 9
Stakeholder Communication
(in person presentations on hold in 2020 due to Covid-19 restrictions)
Sustainability Report 2019 5
Promote Economic Inclusion Sustainability Report 2020 12
Gender Diversity Strategy Management Information Circular 2020 32
Respectful Workplace Policy Management Information Circular 2020 43
Respectful Workplace Policy - Age Management Information Circular 2020 43
Respectful Workplace Policy - Race Management Information Circular 2020 43
Respectful Workplace Policy - Sex Management Information Circular 2020 43
Respectful Workplace Policy - Religion Management Information Circular 2020 43
Respectful Workplace Policy - Disability Management Information Circular 2020 43
Respectful Workplace Policy - Nationality Management Information Circular 2020 43
Respectful Workplace Policy - Sexual Orientation Management Information Circular 2020 43
Respectful Workplace Policy - Gender Identity Management Information Circular 2020 43
Workforce Demographic Sustainability Report 2020 18
Workforce Demographics Ethnicity Sustainability Report 2020 18
Health and Safety Policy Sustainability Report 2020 19
Operational Health and Safety Policy Sustainability Report 2020 19
Culture of Safety Sustainability Report 2020 19
Code of Conduct Management Information Circular 2020 43
Compliance with Code of Conduct Management Information Circular 2020 43
Board monitor environmental, health and safety, and social matters Management Information Circular 2020 35
Dedicated Environment, Corporate Social Responsibility, Health and Safety, or Sustainability board committee Management Information Circular 2020 35
Committee oversight of environmental, health and safety and social risks Management Information Circular 2020 35
Reporting Function of Environment, Corporate Social Responsibility, Health and Safety, or Sustainability board committee Management Information Circular 2020 35
Number of Meetings of Environment, Corporate Social Responsibility, Health and Safety, or Sustainability board committee Management Information Circular 2020 20-29
Attendance at Meetings of Environment, Corporate Social Responsibility, Health and Safety, or Sustainability board committee Management Information Circular 2020 20-29
EMS reporting to CEO or Board Sustainability Report 2020 27
Whistleblower Policy - Human Rights Annual Report 2020 33
Enterprise Level Code of Conduct Workforce Policy Management Information Circular 2020 43
Workforce Disclosure Indigenous Representation Sustainability Report 2020 18
Disclosure - Workforce Equality Senior Management Management Information Circular 2020 42
Workplace Safety Efforts Sustainability Report 2020 19
Variable pay award, dependent on non-financial performance Management Information Circular 2020 72
Disclose specific non-financial targets in executive compensation plans Management Information Circular 2020 72
Link to ESG Compensation Management Information Circular 2020 72
Country by Country Financial Disclosure Annual Report 2020 58
Indigenous Procurement Policy Sustainability Report 2020 13